FAQ - Second Set of Hands

What is Second Set of Hands (SSOH) and what kind of services do they provide?
Second Set of Hands is a Home Organization and Moving Service company. Our goal is to simplify our clients' lives by providing caring, compassionate and reliable services. We provide several organizational services which include hands-on organizing and decluttering, coaching via telephone or skype, workshops and downsizing.

Who can benefit by using Second Set of Hands services?
Busy professionals, single mom or dads, seniors, or anyone who could use a second set of hands.

What is the cost of your services?
The cost of our services is based on the services you request. There are several cost effective service packages that can be tailored to meet your unique needs. Contact us for a free telephone consultation and we would be happy to provide you with all the details.

What area do you provide services to?
We provide services to Carleton Place, Lanark, Ottawa and surrounding areas.

How do I contact Second Set of Hands?
You can call or e-mail us using the information above, or contact us through our Contact Us page request.

How much notice do you need prior to service?
All services require at least 24 hours notice. We understand that sometimes emergency situations do happen, and if so, we will do our best to accommodate your request.

How much notice do I need to cancel an appointment?
We require 24 hours cancellation notice on all scheduled appointments (not including requests of an emergency or same day nature).

Does Second Set of Hands keep their services confidential?
Yes, we keep all services and client information confidential, unless we are asked by the client to provide information to a third party.

Does Second Set of Hands have gift certificates?
Yes, we sure do!

If you have clutter and want to get organized, Contact Kathy for a complementary telephone consultation.