Code of Ethics

The following Code of Conduct and Ethics is a set of principles and guidelines that each Professional Organizer in Canada (POC) member agrees to adopt for the exercise of judgment, self-restraint and conscience.

Second Set of Hands is a member of POC, and therefore, agrees to the following:

  • I will provide to all people truthful and accurate information with respect to professional performance of duties and completion of contracts. When unable or unqualified to fulfill requests for services, I will make every effort to recommend the service of other qualified organizers and/or other qualified professionals.
  • I will have empathy for the client and the assignment by practising positive interpersonal and communication skills.
  • I will respect the confidential nature of the client’s information, and will use proprietary client information only with the client’s permission.
  • I will maintain an objective manner to promote and encourage the highest level of conduct and ethics within the organizing profession.
  • I will seek to deal with other POC members, professional colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the organizing profession.
  • I will deal openly with those areas that may be deemed a conflict of interest.
  • I will protect the public against fraud and unfair practices, and attempt to eliminate from POC all practices that bring discredit to the organizing profession.
  • I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
  • I will extend these same professional commitments to all those persons supervised or employed.
  • I will strive for excellence in all aspects of the organizing profession.

The POC Code of Conduct and Ethics is a set of principles and guidelines that each member of POC agrees to adopt for the exercise of judgment, self-restraint, and conscience. If you feel that a member of POC has violated this code, you have the option of filing a formal complaint in compliance with the established procedure. In order to initiate this process, you may contact POC’s Executive Director.

Call, e-mail or use the Contact Us request if you have any questions or comments. If you have a home organization service or other request that is not listed, let us know and we would be more than happy to provide you with a free telephone consultation on the service requested.