What our clients are saying about us!

There’s nothing better than testimonials from happy Second Set of Hands clients! We love to organize homes and offices and to pack and unpack for clients! If you need help getting organized, decluttering or preparing for a move (packing/unpacking) contact us!


Dear Kathy,
I can’t express enough my gratitude! Melissa and Michelle were fantastic, and you guys saved my sanity! Moving to Ottawa has been better because of your company and I won’t hesitate to recommend you!

M.C. Ottawa

Your ladies were incredible workers and outdid my expectations. They were quiet, mannerly, and very nice. I do not have anything negative to say. I would hire them again in a heartbeat.

M. G. Barrhaven

I can’t thank you and your team enough. The sheer amount of stress taken off my shoulders is beyond measure. My basement is no longer a source of anxiety and I couldn’t be happier!

R. N. Ottawa

We could not be more pleased with what was accomplished over the 2 days! A huge weight is now off my shoulders. The ladies were just lovely to work with on this process, I really appreciated their calm energy.

A.L. Ottawa

I wanted to send my sincere thanks to you and your team for the packing of our home yesterday. With my husband having to be unexpectedly away for a funeral and the kids starting school today, those things my husband and I had planned to do ourselves became overwhelming.

Thank you for the wonderful packing job and the organizing of the boxes! You took a big load off of our shoulders and I have no doubt our move will go smoothly tomorrow.

I will definitely recommend your services.


Thanks again for everything. You and your team are fantastic. I will definitely recommend to others who need similar services.


Dear Kathy,

Your girls just left and they did a stellar job…What they did was help me create Christmas. I am very grateful. They were gentle, professional, and a pleasure to work with.
Thank you.


We want to express our thanks and appreciation for your hard work and attention to detail in getting us packed and moved. Your advice and planning assistance beforehand was most helpful and very much appreciated. Your packing team did a marvellous job; we are so very grateful for the care you all took with our possessions, especially the more fragile china, crystal and keepsake items.

Carleton Place

Hi Kathy,

We want everyone to know what a fantastic, life-saving service you offered both to pack and unpack us during our move. My wife’s health is very fragile, and we just couldn’t have done the move without you. You, Doug, and Natalie were skilled, efficient, and most of all kind and patient with us. You helped us discard enormous quantities of “stuff” that we really no longer needed and which would never fit in our new condo. You listened to us through our tears. You became almost family. We still are appreciating anew each day, the thoughtful and easily accessible way you sorted and put away our belongings.

THANK YOU! We’ll never forget the gift you gave us. I’d unreservedly recommend Second set of Hands!


Hi Kathy,

I am feeling so pleased about the basement organizing that Lori and Natalie did at my home today.
They were both so nice and such hard workers.
I cannot believe all that was accomplished in such a short time.

This was a job that I have been putting off for a long time. I just couldn’t get started on it.
Now I can take the rest from here, which is also a good feeling.

I am so glad I called Second Set of Hands. You guys were just what I needed.
Thank you so much and thank you again to Lori and Natalie.
Such great amazing work!


Dear Kathy,

Thank you very much! I can’t thank enough both Natalie and Elizabeth for setting me back on the easier path to getting my home under control! It was really great meeting them both! Besides getting my basement arranged and decluttered, they also gave me a lot of confidence by way of encouragement and helpful suggestions for maintaining.
I am so very grateful for this wonderful service!

warm regards,

Our session was a success. I was very pleased with Linda! She was efficient, organized, swift, and a pleasure to have as an organizing buddy today….I am very happy with the outcome!
Ottawa, ON

I just wanted to thank you and your team for the wonderful job they did yesterday. I am so happy with the results and my stress level decreased as soon as I walked into the basement.
Ottawa, ON

Your services were just exactly what I needed and I feel as though a giant weight has been removed from my shoulders knowing that things will ship safely. Thank you so much.
Ottawa, ON

Lori and Linda were amazing with helping me organize my home. They were knowledgeable, friendly, efficient and non-judgmental about my anxiety with clutter. Going forward, I am able to maintain the tidiness and use their valuable tips. Thank you again, you ladies are wonderful!
Ottawa, ON

Thank you again so much. I’ve been singing your praises. You guys made such a difference in my life. Worth every penny. I’m loving the new place, and feeling like the rest of the unpacking and settling in will be a total breeze.
Many thanks,
Ottawa, ON
(client booked us to help with decluttering and getting her home ready to be put up for sale, packing up her whole home prior to movers coming, and unpacking and getting her new home organized)

Kara and Natalie were terrific. I appreciated how professional, hard-working and organized they were.
They did a marvelous job of re-organizing and decluttering my basement and taking all the stuff away that I was no longer using.
Many, many thanks.
Ottawa, ON

Hi Kathy~ What can I say? You, Doug and Kara did a FANTASTIC job of clearing our house and garage yesterday. Thanks so much for your help. We are singing your praises to everyone we know!
Many hugs,
Ottawa, ON

After difficult circumstances and having exhausted help from friends and family, I turned to Second Set of Hands. They worked with me to sort out a mountain of belongings and paperwork. They made an overwhelming task easy. I highly recommend their professional service. Worth every penny.
Carleton Place, ON

I have seen Kathy McEwan and her team in action while at my staging client’s house this past summer. They are a very hard working team and show great expertise. Both myself and my client were very pleased and believe we received great value. Highly recommended.

Kim Dingwall
Owner of Refined Rooms
Home Showcasing and Interior Redesign

I want to thank you and Doug for all the help you gave me over the summer in getting our house move ready. I could not have accomplished this without your help, so thank you.

Ottawa, ON

Kara and Sue were fantastic! We just moved and I was completely overwhelmed with the final task of organizing and purging the final boxes in our basement. These two were lovely and exactly the right help I needed. In 4 hours, my home gym was set up, boxes labelled and organized and trash and donations gone. I felt so happy!! The customer service I received from Kathy was outstanding as well. I would recommend these gals to anyone who needs help.

Ottawa, ON

Hi Kathy, I wanted to let you know that Kara was phenomenal today! Just as you did with my closet, she transformed the storage room into a place where things can actually be found and are nicely organized. She was amazing and patient, as well as efficient. Thank you sooo much to the both of you!

Ottawa, ON

Just a quick thank you for all you and your staff did for me. I have my “home back” finally. I love it!

C.C. Ottawa, ON

I hired ‘Second Set of Hands’ to help pack up my dad’s condo after his passing. I needed it packed up for the movers quickly, and they were able to come on the same day I called, which was AMAZING!
The way they packed things up was nothing short of professional, and they were very quick as well. Everything fragile was packed in packing paper and bubble wrap, and the artwork was put into special boxes made for framed art.
Without their help, I wouldn’t have had things done on time, and for that I am grateful. It was a difficult time for me and my family, and Kathy and her team took much of the pressure off.
This is a service I didn’t know existed until I needed it, and in the future I’ll hire them again without a doubt.

Thank you so much!


As a Real Estate Representative in the Ottawa area, I am careful who I recommend to my clients. Lori, my partner and I definitely refer Kathy to everyone we know. She has become a big asset to our business. With every listing we offer a home stager or home organizer/moving specialist paid by us. Kathy is the only one we use for home organization/moving specialist. We trust Kathy to be kind, patient and knowledgeable. We know that our clients are in good hands at a crucial, emotional time such as moving. Thank you Kathy for being such an integral part of our business and becoming a friend.

Sonya Crites,
owner of Ottawa Property Gals, and part of RE/MAX Absolute Realty Inc.

Kathy’s calm demeanor helped to ease the stress of tackling the clutter. I was truly shocked when I saw how much better things looked at the end of the day. What is even more amazing is that, now that a system has been put into place, it seems I can maintain the rooms we have done. Thank you Kathy, looking forward to continuing to work with you.

Barrhaven, ON

Thank you so much Kathy! It was such a good experience for me to have your help with my overwhelming mess of stuff in my basement. We got so much done, and surprisingly, you made it easy. With the approach we took together, I can now continue on my own, but will definitely call you again if I need more help.

North Gower, ON

Dear Kathy,
I want to thank you for all of your help and constructive advice in helping me get organized. I absolutely enjoy my space and it is so easy to find what I need and put it back where it belongs! Everything has a place and is in its place.

Stittville, ON

Hi Kathy,
I am writing to express my sincere gratitude for assisting me with organizing some of the space in my home. I moved to a home half the size of my previous home and every time I tried to tackle a project, I felt so overwhelmed and after a short while, would quit and walk away. I really did not know what to expect when I first contacted you, but after one session of 4 hrs, I could not believe what we accomplished! The garage space was really difficult for me, as I had not looked in some of those bins in years! We went through every single bin in 4 hours! A challenge I thought would take weeks! You have such a kind and calm demeanour about you. You were so patient and just basically took over when I felt I couldn’t deal with something. Thank you so much for your help. I am looking forward to having you help me with my paper clutter in the New Year.

N. B.,
Arnprior, ON

The miracles you have worked so far are making my home an even more wonderful place to be. It is so nice to need something and to find it exactly where it should be.

Stittsville, ON

Kathy is a godsend! I hadn’t been able to process all the stuff I inherited from relatives, let alone deal with my mother moving in and bringing her houseful of things with her. I truly was despairing of ever having a neat, clean and well-organised house again. But Kathy very quickly set things to rights, helping me to get rid of unnecessary clutter and learn that I can hold onto precious memories of family without having to keep all of their material possessions. She was kind, professional and non-judgemental, yet firm when I needed her to be. Each time I look at something I don’t need, I remember the “look” she would give, the one that said ‘do you really, really need to keep this?’ Thanks Kathy. I’ve sung your praises to everyone I know.

Beckwith, ON

I want to sincerely thank you Kathy for your patience, understanding, knowledge and skill. I could not be where I am with my “stuff” without your guidance. You were able to remove the items that could go after each session, which was a great morale booster for me. It is very easy to work with you. I have not finished yet and will be calling on you again.

Ottawa, ON

I was feeling a little over whelmed. I had two houses that I was trying to organize. My parents and the house I presently live in. I had been caring for my Aunt with dementia and had boxes I hadn’t unpacked for years. Every time I looked at them I got depressed. I finally decided to go on line and I saw Kathy’s website. “A second set of hands”, just what I needed. She responded right away by email and then we spoke. I bought a package thinking how can I get this all done in that amount of time? We booked our first appointment ( 3 hours) once again I thought 3 hours how can we get anything done? Well by the end of the first session, I couldn’t believe it. Just having the second person that had no ties to the stuff I was trying to part with was wonderful. There was no pressure. We just started making piles. It worked like magic and the best part was she took it all away to the charity or organization of my choice. I would highly recommend her. She is warm and kind and very good at what she does.

W. R.
Ottawa, ON

Hi Kathy,
It was a total pleasure meeting and working with you. Thanks so much for all your help. Walking into that room now, I actually feel like I can breathe. My husband was really happy with the work and very impressed. I will email you once my schedule firms up so that we can book the next phase of the work. Thanks so much.

V. T
Stittsville, ON

As a busy mom of twins, preparing for a move and downsizing, my house wasn’t always the cleanest. I was nervous about accepting help, but Kathy was so great. From the moment she walked in the door I just felt at ease. I didn’t feel judged or embarrassed. Kathy was great. She helped me get right to work so that by the time she left we had accomplished quite a lot. I felt a sense of accomplishment and a new found motivation to keep going and get the job done. The aftercare was fantastic as well; the service doesn’t end when the appointment is over. Kathy has checked back in with me and created an easy plan for me to follow moving forward. Thank you so much for your help in this stressful time.

Richmond, ON

Kathy McEwan changed my life in 3 hours! With her gentle but firm approach to clearing and decluttering and handy hints throughout our 3-hour session, my office was TRANSFORMED! I highly recommend Kathy for her grace, respect and knowledge combined with amazing expertise that gave me a gift beyond measure.

C. W, Nepean, ON

Hi Kathy, thank you so very much for the gift of your time and bringing joy to someone who so needed it today. I am beyond grateful for you and your business! You have made a positive difference in 2 lives today. Your rate for services was worth every penny or since they do not exist anymore, every dime!

Wishing you all the best,
A. R, Calgary, AB

Thank you Kathy for all your downsizing and decluttering help. We had little time to go through all our belongings and downsize from our bungalow home to a retirement home which was very stressful. You came along and made it all possible. Helping us sort our belongings, remove items for charity, and help us pack, was so appreciated. Also, thank you for helping us sell the items we no longer needed. That was a big relief knowing we did not have to put them in storage. Thanks again for everything and we will definitely be recommending your services to our friends and family members.

C and J, Stittsville<, ON/span>

I want to give a big thank you to Kathy at Second Set of Hands for the exceptional help she provided me while I had to prepare for my move out of town. Kathy helped me with packing, cleaning and some de-cluttering around the house. I must say she also reduced my stress level while having to work all day and getting organized for the move. Kathy was also very flexible with her hours and was able to accommodate my schedule. I am grateful to have found Second Set of Hands for their great services they provide and I recommend Kathy at Second Set of Hands if you’re looking for professional, flexible and reliable services you might need in the future.

C. P, Stittsville, ON